Research Paper on Improving Organization Retention

Abstract As the professional consultant you hired to improve the retention issues in your casino, allow me to table my tender and painstakingly researched report of my findings concerning the deteriorating situation of your casino. According to Kotler and Armstrong (2008), it is paramount for business firms to focus on the implementation of ideal marketing strategies if they must succeed. Sir, in this report, you will find out why most of the patrons have been disappearing never to return. You will also get to know the reasons behind why this casino has been so ineffectual, full of indifferences and with the most indubitable sullied reputation among the other casinos around. It is also in this report that you will get to know how the dealers have been deserting your casino to in other casinos irrespective of the fact that your casino pays better than all the casinos around. In this report sir, you will also find your position as a president. Cases of absenteeism are also well researched here and reported as well. Get to know why most of the managers in the accounting and other departments request their full time employees to cover for housekeeping by duties which include cleaning rooms and why the victimized junior employees should not. Discover how the workers’ wages are comparable to the neighboring casinos but end up working extra unpaid hours as compared to their counterparts for example they clean extra rooms per day as compared to their counterparts. Among other unjust, just to mention a few. Introduction I believe that leadership is prerequisite to effective management in an organization thus, without appropriate leadership skills; you cannot be an effective manager. Basically, there is an identical relationship between concepts of leadership and management. Management is a particular designated position in an organization while leadership is, being in a position that is achieved in an unofficial way therefore isolating the two terms and this should be noted in mind. I truly believe that many organizations are not shocked by customer defections and even if they did, they do it when it is too late. A good leader must be able to create a good relationship with the people he is leading since nobody can succeed alone without the solidarity of others. For any organization to succeed, the core imperative element is teamwork. Without teamwork, an organization cannot stand firm against its rivals. As the wise business men once said, if you want to go fast, go alone and if but if want to far, go with others. Every entrepreneur’s goal is to ensure that he goes far ahead of his competitors. Success in any business depends simply on profit made. Without profit, there is no active transaction going on. The most crucial pillar in a business is a client and he must be protected and pacified in all ways possible in order for him/her to come back again (Reichheld, 1996) Managers within their professional lines of duties should take into consideration some of most important business strategies. Some of these strategies include; the nurturing of the existing professional and social relationship between them and clients, they are obligated to train and educate their employees about interaction skills as far as their behavior is concerned, they should at all time aim at establishing a long-term and strong relationships with qualified service providers and clients they must be able to customize activities to clients at individual level. A perfect manager must be able to constantly establish switching barriers with clients in order for them not defect to other service providers. Lastly, they should be able to update clients information on a data base both private and professional information. Problems Casino’s condition is much deteriorated. During my stay here, much discrepancies and the situation needs a quick fix before things get futile beyond fix. Beginning with the housekeepers, and other dealers, workers have been resigning at a very wanting rate due to the poor working conditions due to lack of leadership in top management beginning with the president who has shown mediocrity as far as the leadership is concerned. Among the reasons why the workers have found it of no benefit to work here are; poor working conditions due to lack of protective equipments like gloves, helmet, overalls and boots among others. Low wage is also another major factor as to why the workforce is declining at a very high level. I acknowledge the fact that JC casino is the best paying casino around town. The problem is that the amount of work they do is double of what should be done normally. As a remedy, these people should be induced in order for their morale to be kept alive and therefore, o vertimes should be put at place to encourage this people work extra more hours. A casino is a profit making company with workers being core elements here. In this case, they should be taken care of in all aspects with finance being the kea basic need of every human being. Due to the absenteeism, the hotel has been forced to adjust its check in and mostly, the management has been creating rooms to accommodate extra luggage. The standard at the casino is not appealing and therefore below the recommended industry standards. Extra staff has been temporary hired to take care of the visitors’ luggage which is unusual. Discovery has as well revealed that housekeeping director Mr. Andrew Keen has been working hard to improve the situation by adding more staff but, all has been in vain since such like plans require sound support and reliable back up which unfortunately, is limited due to carelessness from the top management. The justice theory This theory is motivational since it involves the person’s value rather than their needs, reinforcements or beliefs. This theory concurs with the supposition that people largely value equality over their relationships with their fellow employees in the workstation. This is to say that when an organization hires someone for a certain job, they believe in themselves to an extent of working to the best of their level in which they also expect to be fairly treated by the same organization. This means that they exchange courtesy and due to this, the individuals hired are highly motivated. The two factor theory This theory suggests that the nature of the job itself motivates an individual but not by its condition or inducements. Two categories are contained by the two factor theories being the motivator factor and the hygiene factor. All these must be observed to guarantee the prosperity of the organization. These two theories are more crucial and must be adhered to under all circumstances. Effects There is a public outcry concerning the casino’s top management starting with the president of the casino who is reported to be toxic towards other people, arrogant, overbearing, incompetent, sluggish, merciless and elementary in leadership making the casino a no go zone for patrons and other relevant dealers. Communication has totally died from between the management and dealers making the casino a no go zone for many patrons. According to Blalock, for decades, communication skills have been consistently ranked as imperative to all managers and employees as well. (Blalock, 2005) These and many more grievances have sullied the casinos image giving birth to; laziness among workers since there is no proper guidelines from the top, carelessness among the staff has led to less productivity due to less attention that the visitors are accorded forcing them to go away following the dissatisfaction. Generally, all these atrocities have scared away visitors forcing them to go to the neighboring casinos. To reclaim the glory that JC casino had, A quick fix must be observed and emergency rescue plan enforced. Recommendations JC casino pays better than any other surrounding casinos. Despite this fact, dealers have been running away from it to go and work for the casinos which pay them less salary. This is basically due to the arrogance by the boss. The president must be sacked as soon as possible. The HR director must be accorded his powers so that he can execute his duties and responsibilities amicably. Employees’ salary must be reviewed and also their working conditions improved. Extra rooms must be preserved for emergencies just in case visitors turn out in large numbers they can be easily accommodated together with their luggage. Working hours should be observed so as not to overwork employees especially housekeeping crew. In case of overtimes, recommended additional allowances should be awarded accordingly. Inducements should be awarded to the best performing employees to help them keep their spirit of working hard. Cleanness should be maintained in rooms and preparations must be timely to avo id inconveniences with visitors. As a professional, I strongly concur with Robert Wu in his dream of a business culture with generosity, purpose and joy. Therefore, idiosyncrasy and complexity usually distinguishes professional services by being unique within and among professional firms. The proper channeled business principals give birth to professionally serviced firms with qualities such as routinization, standardization and supervision (Robert Wu, 2010) Conclusion The management is the core determinant in any business. Managers should be able to lead as an example and act as role models by showing good examples to their juniors. Some of them include punctuality, regular attendances, hardworking, selfless in duty execution, listening and meek professionally so as to be able to contain all sorts of characters the company will be serving. Companies should learn to maintain his reliable customers and ensure that they do not lose them to their rivals. References: Reichheld, F.F. (1996): Learning from the customers’ defections. Derived September 29, 2010 From http://hbr.org/1996/03/learning-from-customer-defections/ar/1 Wu, R. (2010): Redeeming Business Culture. Derived September 29, 2010 from.http://synergyministries.org/perch/resources/redeeming-business-culture.pdf Blalock, M. (2005): Why good communication is good business. Derived September 29, 2010 from http://www.bus.wisc.edu/update/winter05/business_communication.asp

Opioids And The Prevalence Of Addiction And Overdose Essay

The effects of opioid overdose are traumatic, devastating, and preventable. It is estimated that there are 128,000 people addicted to opioids in New Jersey (Stirling, 2015). Furthermore, many of those addicted to the drug heroin became so after being prescribed narcotic pain killers. This is because when the prescription runs out the addiction is still in place. Those addicted can find pills being sold illegally but they can cost up to 30 dollars a pill. Heroin, costing only 5 dollars a bag according to law enforcement officials, is a much better deal (Stirling, 2015). Introduction and Goals The policy that this paper hopes to develop has to do with prescribed opioids and the prevalence of addiction and overdose. This policy will be developed using the incrementalism model because it is very large. The legislator this author will contact is Senator Christopher J. Conners of Ocean County, New Jersey. This legislator was chosen because the prevalence of opioid overdose occurs highest in Ocean County. By using the process of incrementalism, this large issue will be broken down into smaller more manageable pieces. These pieces will be easier to test for efficiency and change if needed (CCN, 2016). The first goal of this policy is to increase the education and availability of Naloxone (Narcan). The second goal involves utilizing prescription drug monitoring programs (PDMPs) to help prescribers recognize and educate high risk patients as well as educate them on theShow MoreRelatedThe Rising Death Of Opioid Users970 Words   |  4 PagesDeath of Opioid Users Objective Misuse, abuse, and diversion of prescription drugs is a large and growing public health problems that have resulted in an overdose epidemic.( Hirsch) Drug overdose is an important, yet an inadequately understood, public health problem. There has been a substantial increase in drug overdose incidence and prevalence in several countries worldwide over the past decade, contributing to both increased costs and mortality. Most studies on longitudinal trends of overdose deathsRead MoreAddiction : A Powerful Force1385 Words   |  6 Pages Introduction Addiction is a powerful force. The complex interplay of biological, environmental, social, and behavioral factors puts addicted individuals at great personal risk. While addiction has traditionally been viewed as an urban issue, in recent years, increasing attention has been paid to the foothold opioids have gained in rural America (U.S. DHHS, 2012). As rates of drug addiction rise throughout the Midwest and Ohio, rates of hospitalization and drug poisoning deaths also increase. WhileRead MoreIs Addiction A Powerful Force?1548 Words   |  7 Pages Addiction is a powerful force, that has the potential to worsen and even end lives. The complex interplay of biological, environmental, social, and behavioral factors puts addicted individuals at great personal risk. While opioid addiction has commonly been viewed as an urban issue, in recent years increasing attention has been paid to the foothold it has gained in rural America (U.S. DHHS, 2012). As rates of drug addiction rise througho ut the Midwest and Ohio, rates of hospitalization and drugRead MoreNon Medical Use Of Prescription Drugs Among Treatment Essay1290 Words   |  6 Pagesheroin (Fischer, Rehm, Patra, Cruz, 2006; Joseph A. Califano, 2005). Among the prescription drugs, opioids, central nervous system depressants and stimulants are the most commonly abused drugs through diversion (Centre for Lawful Access and Abuse Deterrence, 2009; National institute on Drug Abuse, 2015a). Hydrocodone, oxycodone, and morphine are the most abused prescription analgesics in overdose deaths (Warner, Chen, Makuc, Anderson, Minino, 2011). The perception that the prescription drugs (PD)Read MoreNaloxone Distribution : Ineffective Way For Deterring Opiate Overdose1912 Words   |  8 Pages Naloxone Distribution: Ineffective way to deter opiate overdose Clarisse Goue UW-Madison School of Nursing 2017 Naloxone distribution: Ineffective way to deter opiates overdose In the United States, (US) the death from the use of opioid overdose has been increasing drastically. According to the National Institution on drug abuse, the number of deaths from opioids overdose has increased from 10-15k in 2002 to 30-35 in 2015 (NIH, 2015). This epidemic has becomeRead MoreHeroin Drug Use And Its Effects On The United States951 Words   |  4 PagesHeroin is an addictive, illegal opioid painkiller derived from morphine. This analgesic drug produces stress-relieving effects along with a sense of euphoria. Addiction to heroin generally begins as an addiction to another substance: marijuana, alcohol, cocaine, or prescription painkillers. Overdose on heroin can cause many complications including coma and death. This risk is commonly increased by combining heroin with alcohol or by cutting it in with other drugs. Injection of heroin also puts oneRead MoreHeroin Abuse : A Growing Concern1484 Words   |  6 Pagesmany deaths due to overdoses. This topic is increasing ly important because heroin usage not only leads to death, but often leads to diseases like Hepatitis B, Hepatitis C, HIV, and others, creating more public health issues. A survey conducted by the National Drug Intelligence Center (2003), on United States residents revealed that over 75,000 individuals aged 12 to 17 have used heroin at least once, and 474,000 for individuals aged 18 to 25. In addition, the amount of overdoses in the United StatesRead MoreComplex Integrated Psychiatric Disorders1475 Words   |  6 Pagescombination of environment and genetics. Prevalence Adolescent population ranges from 0.06-0.1 percent of general population, with prevalence rates as high as 5.7 percent with subthreshold manic symptoms. Over the past 15 years Bipolar diagnosis and treatment has increased 40 times with youth hospitalization rates increasing from 3.3 per 10,000 to 5.7 per 10,000 (Sadock et al, 2015). Adult Bipolar II disorder internationally is estimated at 0.3% with 0.8% prevalence in the United States (APA, 2013). ClinicalRead MoreAddiction : The Opiate Addiction Crisis921 Words   |  4 Pages The opiate addiction crisis in the US In recent years, chronic pain has been affecting millions of Americans. Whether it is headaches or backaches, chronic pain can be continuous and excruciating for many. Pain management and relief have been mainly treated with prescriptions of opiates. However, people don’t realize that the number of deaths caused by over dosing has increased. This prevalence of prescribing opiates to aid chronic pain has triggered an addiction problem across the US. AlthoughRead MoreHeroin Addictions1873 Words   |  8 Pagesdied from an overdose.† Andy is my stepbrother, he has been battling his heroin addiction since we were fifteen years old, and I have seen firsthand how this disease can rip a family apart. Andy’s addiction has inflicted such tremendous stress and hurt on my parents and watching them try to help him recover from this addiction is heartbreaking. It is heartbreaking because I am powerless to help heal our family; I would not wish this pain on my worst enemy, bec ause my stepbrother’s addiction has been

Sustainability Development Reporting in Accounting

Question: Discuss about the Sustainability Development Reporting in Accounting. Answer: Introduction BHP Billiton headquartered in Melbourne, Australia is identified as a leading Anglo-Australian multinational recognized in the fields of mining, petroleum and metals. It has been further seen that the different types of the activities which are performed by BHP Billiton has been clearly seen and understood in terms of the discovery, acquisition, development and several activities concerned to the marketing of the natural resources all over the globe. Some of the major initiatives taken by BHP Billiton have been seen in terms of the different types of the consideration, which has been made and held responsible for the different types of the activities made in form of the development, production, and marketing oil and gas products. It has been further seen that the main operation location of the company has been seen in terms of in the Gulf of Mexico, Western Australia, and Trinidad and Tobago (BHP Billiton. 2017). In the recent times, it has been seen to be important that the different types of the aspect related to the value and the sustainability has been seen in form of gaining a significant importance. In terms of the sustainability, BHP Billiton has been seen to ensure and integrate health, safety, environmental, social and economic factors. It has been further that the different types of the other initiatives has been seen on terms of the making sure that the company is being able to handle the different types of the material risk which are seen to be related to people, suppliers, contractors and the communities. In several other aspects the company has been seen to ensuring that the different type of the sustainability factors such as ensuring the health and safety of the people of the aforementioned communities. Identification of the current social issues As the company is mainly involved in the in the fields of mining petroleum, mining and metals there have been several types of social issues been identified which calls for the need of sustainability reporting. The present social problems in line with the activities, which are being carried out in BHP Billiton such as: Air emissions and air quality The Company needs to put an augmented focus in terms of the highlighting of the different issues, which are seen to be related to the quality of emissions, which are being released in the production of the petrochemicals. Energy use and conservation BHP Billiton has been seen a major company responsible for the use of the energy for the production of mining, petroleum and metals. Wastewater and water quality These activities are directly seen to be in line with the different types of wastewater released from the mining activities. Water use and conservation- Similarly the mining activities have been directly seen to be in line with the different types of the use of the water and hence the company should work for the conservation of the same. Hazardous materials use The use of the different types of the hazardous materials which is needed for the production of the metal and this has been seen to be in line with the sustainability reporting of the company (Bhpbilliton.com. 2017). Current state of the sustainability reporting for BHP Billiton The present state of the sustainable reporting of the company has been seen in terms of the carrying out of the sustainability operations, which is focused towards reducing the environmental footprint, aimed towards the people, communities health and safety. The objective has been seen in terms of creating a long-term environmental and social value for the company. It has been further seen that the broad categories of the socio economic action, which has been taken by the company, are seen in the fields of Social organization Infrastructure Education, culture and leisure Health Innovation The economy Sustainability Reporting Practice The present reporting standards maintained by the company has been seen is directly following the guidelines given under the section International Council on Mining and Metals (ICMM). It has been further seen that the different types of the considerations which has been made in the assignment has been seen to be directly related to the Sustainable Development Framework and is prepared in accordance with the Global Reporting Initiative (GRI) Issues. The GRI reporting standards has been seen to be in line with the G4 Comprehensive-level reporting. It has been further seen that the different types of the reporting standards, which are being maintained by BHP Billiton, has been seen in terms of the indicators from the GRI Mining and Metals Sector Disclosures. Issues in the Sustainability Reporting The issues and the scope of the sustainability reporting is being seen in terms of the problems which is seen to be limited to the consideration of Sustainability Reporting covering the assets that have been fully owned and operated by the company or that have been operated by BHP Billiton in the joint venture activities. The different types of the issues have been further seen in terms of material sustainability (Price 2015). Sustainability initiatives for the Stakeholders The different types of the material sustainability have been effectively delivered by the strategy of the company. It has been further seen that the different types of the engagement for the stakeholders has been seen in terms of the regular, open and honest engagement with the various stakeholders of the company. It has been assisting BHP Billiton to identify, understand and prioritize the sustainability. The various types of the related initiatives taken by the company have been further seen in term of the following initiatives: The consideration of the sustainability initiatives by the company has been has been seen in form of the active engagement with our stakeholders which have been identified in terms of the investors, policy makers, peer companies and the various types of the non-government organizations (NGO). Consideration of the stakeholder inclusiveness through a cycle of prioritization, validation, identification and review of the sustainability process Public HSEC commitments for the operations and the inclusion of the considerations for the external stakeholders to design quantify with the aforementioned suite The various considerations for the internal and the external stakeholders has been seen in term of the different types of the sustainability risks which has been identified by analyzing inputs, risk register and the engagement of the same (Billiton 2014). The several types of the other initiatives has been further seen in terms of disclosures made by the company for carrying out the development project, led by the World Bank Group. It has been further able to enhance the ability of the stakeholders to access, analyze and utilize the improving volume of financial information disclosed by extractive sector of the company (Bhpbilliton.com. 2017). Implication of sustainability reporting in terms of financial decision making The implication of the sustainability reporting on the financial decision-making has been seen in terms of superior transparency across the business. The different types of the financial contribution has been seen in terms of the outlining a report which is able to state on the individual economic contribution and payments to governments report. In several aspects of the report the transparency has been seen to be benefitting financially for the various types of the disclosure which has been made in the extractives sector. It has been further seen that the sustainability issues has been seen to be playing an important role in term of the developments, which are directly related to the host country. The various types of the financial development brought by the company has been further seen in terms of the United Nations Sustainable Development Goals (SDGs) (Mayes, McDonald and Pini 2014). Sustainability Practices of BHP Billiton under the GRI framework: The Sustainability Development framework of BHP Billiton is prepared in accordance with the Global Reporting Initiatives (G4 comprehensive reporting Framework). All practices are mentioned in the report disclosing the indicators of GRI Mining and Metal sector (Bebbington, Unerman and O'Dwyer 2014). In 2016, BHP Billiton was acted effectively to decrease the environmental footprint of their operations, to keep the communities healthy and safe. Under the GRI framework, the company disclosed the material aspects reflecting economic, social and environmental impacts and discussing the sustainable practices for assessments and decisions of stakeholders. For instance, the Sustainability report covers those assets which have been wholly owned and operated by BHP Billiton in the operation of the joint venture mentioning the period from 1st July 2014 to 30th June 2015. Material information up to 10th September 2015 has also been included in the Sustainability Report 2015 (Fonseca, McAllister and Fitzpatrick 2015). The assets incorporate those under exploration, projects in development and the phase of the execution and closed operations during the year. Importantly, the company also mentioned details about the discontinued assets while highlighting the performance in that report. In this way, the report identified material aspects and boundaries at the end of the reporting period. To discuss the current state of sustainability report, the performances of BHP Billiton needs to be evaluated by the General Standard Disclosures. The sustainability approach of the business has been practiced under the BHP Billiton Code of Business Conduct. The regular activities and decision of the company are supported by the public performance targets. Under the disclosure of strategy and analysis, the company ensured that all the internal and external stakeholders are working in compliance with standards and requirements (Ioannou and Serafeim 2016). Interestingly, the documents offer a strong foundation for applying a consistent risk based approach to sustainability. Effective governance and internal controls mechanism helps to maintain smooth oil and gas exploration activities (Junior, Best and Cotter 2014). On the other hand, BHP Billiton has constantly realized and respects the position of employees by conducting yearly reviews for alignment with the voluntary Principles on Human Rights and Security and incorporate improvement plans to reduce the identified limitations. In this way, the company maintains business integr ity and values stakeholders engagement effectively and efficiently. Recommendation To improve the sustainability framework, BHP Billiton needs to follow the below mentioned steps: Embedding risk management into the work management processes, the company can reduce the business uncertainties. The company reviews their material safety risk at the end of the reporting period. Thus it is recommended to assess the material risk and implement such controls on monthly basis. More specifically, it is significant to revise BHP Billitons Requirements for safety standard. The diverse cultural exposure needs to be improvised to drive better performance at the operational level of activities. To engage more international employees into the work process, the diverse cultural knowledge will be shared while doing oil and exploration activities. In this way, the company can continuously develop desired culture, capabilities and improve performances as well. Conclusion The report has been able to highlight on the different type of the aspect of the report, which has been able to state on the relevant issues, which has been seen to have been seen in form of Identification of the current social issues. The main issues have been seen in form of Air emissions and air quality, Energy use and conservation, Wastewater and water quality, Hazardous materials use, Water use and conservation of the same. The report has further identified the current state of the sustainability reporting prevailing at BHP Billiton. The report has further able to identify the various types of the considerations related to the Sustainability Reporting Practice such as International Council on Mining and Metals (ICMM), Sustainable Development Framework and is prepared in accordance with the Global Reporting Initiative (GRI). The report has further identified the existing Issues in the sustainability reporting of the company. This has been directly observed in terms of the conside ration of only those assets that have been fully owned and operated by the company or that have been operated by BHP Billiton in the joint venture activities, whereas there can be several other factors for the sustainability. The latter part of the report has been able to consider the implication of sustainability reporting in terms of financial decision-making. Reference List Bebbington, J., Unerman, J. and O'Dwyer, B., 2014.Sustainability accounting and accountability. Routledge. BHP Billiton. (2017).BHP Billiton | A leading global resources company. [online] Available at: https://www.bhpbilliton.com/ [Accessed 25 Jan. 2017]. Bhpbilliton.com. (2017). [online] Available at: https://www.bhpbilliton.com/-/media/bhp/documents/investors/annual-reports/2015/bhpbillitonsustainabilityreport2015_interactive.pdf? [Accessed 25 Jan. 2017]. Bhpbilliton.com. (2017). [online] Available at: https://www.bhpbilliton.com/-/media/bhp/documents/investors/annual-reports/2016/bhpbillitonsustainabilityreport2016.pdf [Accessed 25 Jan. 2017]. Billiton, B.H.P., 2014. Sustainability Reporting Navigator.BHP Billiton: Melbourne, Australia. Fonseca, A., McAllister, M.L. and Fitzpatrick, P., 2014. Sustainability reporting among mining corporations: a constructive critique of the GRI approach.Journal of Cleaner Production,84, pp.70-83. Ioannou, I. and Serafeim, G., 2016. The consequences of mandatory corporate sustainability reporting: evidence from four countries. Junior, R.M., Best, P.J. and Cotter, J., 2014. Sustainability reporting and assurance: a historical analysis on a world-wide phenomenon.Journal of Business Ethics,120(1), pp.1-11. Mayes, R., McDonald, P. and Pini, B., 2014. Ourcommunity: corporate social responsibility, neoliberalisation, and mining industry community engagement in rural Australia.Environment and Planning A,46(2), pp.398-413. Price, G., 2015. Spotlight on seeds for BHP Billiton Iron Ore.AusIMM Bulletin, (Jun 2015), p.76.